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Important Information for Excel Eye Center Patients: Do Not Use DOXO for Payment Processing

// July 31, 2024

It has recently come to our attention that DOXO, a third-party payment system, has used deceptive billing practices to trick patients into thinking they are affiliated with our company. Please note that Excel is NOT affiliated with DOXO in any way. Recently, the FTC has taken action against this company to stop their unfair and deceptive billing practices. In many circumstances, DOXO charged users additional fees to make payments. If you’ve received a bill from Excel Eye Center, do not submit payment for this bill through DOXO.

Please Submit Payment to Our Official Online Bill Payment System Only

When submitting a payment to Excel, we strongly recommend you use our official InstaMed online bill payment system. Not only is it convenient, but it is also safe and secure and is deposited directly with our company. You can also find the link to our payment portal on our website, https://www.exceleyecenter.com/.

Once you visit our website, click the “Make A Payment” link in the upper right-hand corner. This link will take you directly to our payment form, where you can complete the steps to submit payment. Using our online payment portal will keep your information safe. It also guarantees no additional payment delays and fees charged by a third party unaffiliated with our practice.

Excel Eye Center is committed to providing you and your family the best care. This commitment extends to providing clear and transparent billing practices. If you have any questions about your bill or how to pay, please contact our billing office. We will be happy to assist in any way possible.